Overhead is the cost of running your business that isn't tied to a specific job: office and dispatch wages, rent, insurance, marketing, software, phones, accounting and similar costs you pay whether or not today's jobs happen. Your prices have to recover it.
Also called: Overhead costs, Operating expenses, Indirect costs, Fixed costs
The test is simple: if you can't tie a cost to one job, it's overhead. Typical lines for a home-service contractor:
What stays out: materials, field labor, subcontractors, permits and disposal for specific jobs. Those are cost of goods sold, and job costing tracks them job by job.
No customer pays an overhead line, so every job has to carry a share. There are two common ways to build it in:
Pick one. If your labor rate already includes overhead and you also mark materials up to cover it, you recover the same costs twice and price yourself out of work you should win.
Example: A pressure washing company with two crews expects $120,000 of overhead next year. The crews will sell about 3,000 billable hours between them. Overhead per billable hour is $120,000 ÷ 3,000 = $40, on top of what each hour of crew labor costs. If the crews only sell 2,400 hours because of rain days and drive time, the real figure is $50 an hour, and every job priced at $40 falls short. The numbers are made up for illustration.
Overhead is the fixed bill your gross profit has to pay. Divide it by your gross margin and you get your break-even point. On the profit and loss statement, it sits between gross profit and net profit, and how to read a profit and loss statement shows how to review it each month. If you price with a markup, check that it leaves enough margin to cover overhead; markup vs margin shows how.